Let’s come clean, every host needs a reliable Airbnb cleaning company. Ideally, you are searching for a company that can still help you with a last-minute booking without sacrificing the quality.
The short-term rental industry has evolved and guests are now expecting hotel standards. Therefore, you are basically searching for a cleaning company that can offer you the same type of service that hotel maids offer. In addition, they should be able to pay attention to detail, communicate well and have a few references.
Why should you get a rental cleaning service?
Airbnb has strict policies when it comes to cleanliness (and rightfully so). In fact, they are so serious about the cleanliness of their listings that hosts who often receive bad reviews because of cleanliness can face penalties.
Apart from pleasing Airbnb, every host knows that in order to get that crucial five-star review you need to make sure that your listing is spotless. A review will typically mention specifically whether or not the place was clean. It only takes a hair in the sink to make your guest’s hair stand on end. That, in itself, should be more than enough reason to enlist the services of an Airbnb cleaning company.
An experienced cleaning company will have its own routine that works. As a result, they will be able to tell you how much time will be required to get your place ready to welcome the next guests. As host, you already have other tasks to stress about, so pay the professionals to worry about getting your place ready on time.
Speaking of which, as hosts are allowed to charge a cleaning fee, the cost should not be an issue as it can form part of your pricing strategy that you implement. In fact, hiring a vacation rental cleaning crew is not such a big expense.
What should you look for in an Airbnb cleaning company?
Even though the company will be doing the dirty work, you will still need to give them instructions. Many times your instructions will be in writing via a cleaning service software and, therefore, they must be able to read the language in which you communicate and be somewhat tech-savvy too. In short, if they cannot communicate well, they will not understand the instructions.
At the same time, you want your cleaning company to take initiative. A decent Airbnb cleaning company will ask questions about your place.
Pay attention to detail
The bathroom and kitchen are the most important areas, but it is that extra attention to detail that ends up making all the difference. It is more than just about whether or not your place is actually clean, but also about everything being in its right logical place. Essentially creating a place that will wow your guests should be your aim.
As you cannot always be there, it is key that you have a network that can help you. Therefore, ideally, your Airbnb cleaning company should be experienced at short-term rentals and be able to complete a damage report for you (or otherwise teach them how to check for any damage).
In short, it is all about the finer details. For instance, supplies should be restocked and there should be no food in the refrigerator. Also, no guest wants to be greeted by a dishwasher full of dishes (even if they are clean).
Where can you find an Airbnb house cleaning company?
You might not have full-time employees who are just responsible for housekeeping like a hotel. Though, many hosts have had success with platforms like Craigslist, Yelp and Indeed. Now that you know what to look for and where to search, ensure that you also have a backup cleaner on standby who is familiar with your listing and organize a deep cleaning regularly.
It can be tempting to cut corners when it comes to cleaning your short-term rentals, but ultimately you could see yourself losing out on the money. Therefore, be sure to include an Airbnb cleaning company in your operations plan and give your business the best chance at success. Without a reliable cleaning company, not even the most creative marketing plan will increase your bookings.